FAQ

How do I set up a team?

Click the ‘Sign Up Now’ button on the home screen (www.bragbet.com) and follow the steps outlined. Once the team is set up you then invite your mates to join you and the fun can begin.

Can I be on more than one BragBet team?

Yes. There is no limit to the amount of teams you can join.

Can I set up more than one team?

You can be a member of multiple teams, but you currently only be the manager of one team. This will be resolved soon.

Can I place my own bets on events or suggestions I like?

Currently it is not possible to place bets for individual users. The functionality to bet on your own behalf is coming soon.

How do I change between my BragBet teams?

If you are a member of more than one BragBet team you can switch between them by clicking on the arrow located on the right of the team name (upper left corner of the team wall). From the drop down menu you can then select between your different teams.

What is the stake?

The stake is the amount that each player puts into the team pot.

How do I see who is on my team?

If you click the team name in the top left hand corner you can see all the team members and related team information.

What is the Wallet?

The wallet is the portion of the team funds that a captain can bet in a given week.

How does the Wallet work?

Each week the team captain is given 50% of the total team funds with which to bet. For example, if there is a balance of 400 in the team fund, the captain that week would have 200 with which to bet.

Can I adjust the captain’s fund?

The amount of money each team member contributes is set when the team is created, the percentage of the team fund that the captain can bet with is set at 50%. To be fair to each team member this cannot be adjust once the game has commenced.

How do I place a bet?

Before a bet can be placed you must first make a suggestion to your team. Once a suggestion has been made it will appear on the team wall and any member of the team can comment on the selection. It is then up to that weeks captain to decided whether to place the bet on behalf of the team.

What is a suggestion?

A suggestion is the recommendation of a bet to be made on behalf of the team. Once a suggestion has been selected and approved by the team captain it becomes a bet.

How do I make a suggestion?

Suggestions can be made by clicking on the ‘Suggest’ button located under the ‘Quick Links’ tab on the team wall page. Once you press the ‘Suggest’ button you will be brought into the ‘Bet Xplorer’ page. Listed on the left hand panel here is the sports / events available to bet on.. You can also select a bet from the ‘Trending Events’ section located at the top of the page or the ‘Next 24HR Upcoming Events’ section at the bottom. Once you see a bet you like just click on the odds and then select the amount to be wagered. You can also place a comment to let your team know the thinking behind your suggestion..

What are ‘Trending Events’?

‘Trending Events’ are upcoming events that other teams have decided are worth a punt.

Can I bet ‘In-Play’?

Currently only the golf markets feature in-play betting. We will be rolling out additional in-play markets in the coming months.

Can I bet more than the allocated wallet?

No, the team captain can only bet up to the amount available in the wallet.

What does the C & M mean beside the team members names?

The ‘C’ denotes the current captain (who is always in the top position). The ‘M’ is for team managers, a team manager can adjust when the members are captains, as well as other details about the team.

What does a Manager do?

A manager is the person who sets up the team, invites the other members and manages the betting account. They can also adjust the order of captaincy. Please see the ‘Team Manager’ section for further information.

Can I invite new members to the team at any point? How is their contribution managed?

Yes, you can add new members at any stage using the Facebook or email buttons on the team page. Each time a new member is added their contribution is added to the pot and the current captain’s fund is adjusted accordingly.

How do I reduce the emails that are sent to me?

If you click on settings in the top right of the page you can select which notifications you wish to have emailed to you.

Can I edit a post or suggestions?

Suggestions are like bets, as the markets change once it is placed it would be unfair to team members if we allowed these be adjusted. Currently it is not possible to adjust posts.

Can I modify a bet after it is made?

No. Bets are locked in to the system as soon as they are confirmed by the team manager.

Can I see how my suggestions performed?

Yes. By clicking on your name in the tipster leader board you are taken to your tipster page, here you can see all your suggestions and their results (regardless of whether they were selected by the captain).

What does the captaincy % mean?

Your captaincy performance is calculated as the amount of money you returned divided by the amount of money you were given, this gives your captaincy percentage. This is calculated each time one of your results comes in.

How are betting results calculated?

Winnings are all based on the decimal odds. Money returned is the amount of money bet multiplied by the decimal odds. Amount of money returned includes the bet stake. Therefore decimal odds are never less than or equal to 1.

What do I do if my favourite sports are not included in the Bet Xplorer?

Please let us know using the feedback tab on the right of the screen and we will endeavour to have them added.

How do I search for suggestions?

There is currently no search functionality. But if you are interested in this please vote for it on the feedback tab.

How are the tipsters rated? How is that number beside my name calculated?

When you make a suggestion, you also suggest a virtual amount for that suggestion, each suggestion is considered a virtual bet of this amount, and is calculated in the same way as a bet. The return differs in one small way, in that it only displays the winnings, as there is no stake debited unlike bets.

How do I see more detail in my Tipster graph?

Just hover your mouse over a select point on the graph and the details will be displayed.

Can I reset my tipster stats?

Your tipster stats are how the rest of your team can judge your performance, resetting these are not allowed. But they are tied to your team, therefore if you join another team you start again from scratch.

What is the difference between the tipster and captain stats?

How well you perform as captain and how well your suggestions are performing are kept separately. And hence are represented on separate screens, you can select between these using the tabs at the top of the page.

I forgot my login details, what should I do?

Click on the Log In button and press on “Forgot password”. Enter your e-mail address and we’ll send you and e-mail with details on logging in again.


Depositing & Withdrawing Funds

How do I make a deposit?

Only the Team Manager can directly fund the team betting account on BragBet. Other team members must send their funds directly to your team manager outside of BragBet and the team manager can then credit the team betting account and mark that team member as ‘Paid’.

If you are the Team Manager:
To make your initial deposit you must first set up a betting account. Once this step is completed you will be directed to the ‘Betting Account’’ page where you can deposit funds via debit/credit card or set up an account with Skrill, an online payment wallet.

If you are a Team Member:
Currently only the Team Manager can credit the team betting account. Team members must send funds directly to your manager outside of BragBet and the team manager can then credit the team betting account. We recommend using Skrill, PayPal or bank transfers to send your contribution to the fund to your team manager. We hope to have a solution to bring the transferring of funds into the BragBet experience available in a future version.

What is the minimum deposit amount?

The minimum deposit amount is €10.

How long does a deposit take to show in my account?

Once you have deposited funds they will appear in your BragBet account within seconds.

What payment options are available?

Currently we accept funds and process withdrawals via credit card, debit card and Skrill.

What is Skrill?

Skrill is a digital wallet service with over 30 million account holders worldwide. They offer a convenient and secure service which allows you to pay for goods and services online without having to give out personal information.

What are the benefit of using Skrill?

The benefit of Skrill is that it allows team members to transfer funds between each other with ease. This comes in handy when dividing up the winnings.

I already have a Skrill account, can I use it for BragBet?

Yes. If you already have a Skrill account simply sign into your existing account to deposit and withdraw funds to and from BragBet.

Can I transfer money to another team member?

It is not possible to transfer money within BragBet. If you need to transfer funds to a teammate, this can be done via Skrill or direct to your mate via cash or bank transfer.

Can I deposit and withdraw money through the BragBet iPhone App?

Yes, you can use the BragBet iPhone app to deposit and withdraw funds as well as create a team and place bets.

What currencies can I deposit in?

Currently BragBet supports Euro and Sterling.

Do BragBet have any exchange rate charges?

No, BragBet do not charge for currency exchanges as these are done within Skrill or by your debit / credit card provider.

How do I make a withdrawal from my BragBet account?

To make a withdrawal you must first click on the ‘Account Manager’ tab, located to the left of the BragBet wall. This will bring you to the ‘Manage Your Bookmaker Account’ page. From here you can click on the ‘Withdraw’ option under the ’Banking’ tab to make a withdrawal.

How long does a withdrawal take?

Withdrawals are processed as soon as you request them. If you withdraw via Skrill it usually takes 1-4 hours for the fund to hit your account. If you withdraw via credit / debit card it takes between 1-5 days depending on the financial institution.

Is there a limit to how much I can cash out?

No, there is no limit to how much you can cash out from your account. You can cash out up to 100% of your teams fund. This must be done by the team manager.

Are my funds secure?

Yes. All funds are held in a segregated account and will never be used for any operational expenses. This insures that we can fulfil any financial obligation to our players at any time. It also means that your funds are always secure with BragBet.


Betting Account

Why do I need a betting account?

A betting account is a legal requirement before you can place bets. Each team only needs one betting account, this is set up and owned by the team manager.

How do I set up a betting account?

This can be done by clicking on the ‘Account Manager’ button located on the left of the team wall. This will bring you into the ‘Betting Account’ screen from where the manager clicks the ‘Open account’ button and completes the necessary steps.

What does ‘your bet has been rejected’ mean?

There are two main reasons a bet will be rejected: a) There is insufficient funds in your BragBet account b) The event is already underway or has been cancelled If your bets has been rejected and you believe neither of these to be the case, please contact us and we will assist you in resolving the issue.

How long does it take for a bet to be settled?

Bets are generally settled within minutes of an event concluding. In some rare instances, in order for us to uphold the accuracy of the results, there may be a slight delay as we seek official confirmation.

How do I know if my bet won?

If your bet wins, you and all of the other team members will receive an email notifying you about the win. In addition a winning bet message will appear on the main wall. These messages will display the amount bet, the odds the bet was placed at and the total return gained.

How does a non-runner or cancelled event affect my account?

If an event is cancelled or there is a non-runner, the bet will be cancelled and the amount wagered will be returned to your team wallet.

Where can I view my bets?

Bets placed by your team will show in the top right hand corner of the team wall under the Activity widget.

How can I change between fractional and decimal odds?

Changing between fractional and decimal odds can be done under the ‘Preference’ tab in your settings. You can access your settings via the ‘Settings’ button located beside your avatar on the BragBet wall.

Can I set a deposit limit on my account?

Yes. To set a deposit limit on your account you must go to the ‘Betting Account’ page and select the ‘Responsible Gaming’ tab. You can find the ‘Betting Account’ page by selecting ‘Account Manager’ on the left of the team wall.

Can I self-exclude myself from betting?

Yes. The option to exclude yourself from betting is located on the ‘Betting Account’ page, under the Responsible Gaming tab.


Team Manager

What is a Team Manager and what do they do?

The team manager is the user who initially sets up the BragBet team. They are also the team member responsible for creating the betting account on behalf of the team and authorise all bets before they are placed. The team manager also has the power to change the order of the team captaincy.

Can there be more than one Team Manager?

Currently it is not possible to have more than one Team Manager. The ability to add more will be coming soon.

Can a team change their Team Manager?

Currently it is not possible to change the Team Manager. This functionality will be coming soon.

How do I change the captaincy order?

To change the captaincy order you must first go to the team page. This can be done by clicking on the ‘Team’ button located on the left of the BragBet wall. To change the order of the team captain you must click on the arrow located to the right of the team member.

How do I remove a team member?

To remove a team member the manager must first go to the ‘Team’ page. Once here the manager clicks on the ‘X’ beside the players name to remove them from the team.


Team Captain

What is a Team Captain?

The team captain is the team member who gets to decide what the team bets on each week.

How does the Team Captaincy work?

Each week one of the team members becomes the team captain and has the final say on what bets get placed on behalf of the team. The captaincy works on a rotational basis with a different team member taking over the responsibility each week. If there are four players on a team, each member will become the team captain once every four weeks.

Is it possible to change the captaincy order?

Yes, but only the team manager has the power to change the order of the captaincy.

How do I place a bet?

The team captain can place a bet by selecting any bet suggestion, or creating a suggestion themselves, and then clicking on the ‘Bet’ button displayed beside it. The captain will be asked to confirm the amount to be wagered on the bet. If you’re not this week’s team captain you will have to wait for your turn before placing bets.

What is the minimum amount I can place on a bet?

The minimum amount you can place on a bet is €0.01.

What is the maximum amount I can place on a bet?

The team captain is given 50% of the team fund at the start of the week, they can bet all of this wallet on anything they wish. If the captain has 100 in the wallet at the start of the week, they can place up to 100 on a bet. If they place a bet for 10 they will then have up to 90 to place on a bet and so on. If they start the week with 100 and place a bet of 10 at 2/1 and the bet comes in they will then have 120 in the wallet to bet. The amount available to the team captain changes depending on the result of bets placed during the week.